skip to content

Product Expertise and Support are the foundation of the GetWireless experience that we provide to our partners.

We have an experienced team of Technical Support Specialists on staff for post-sale inquiries, and we also ensure that our Sales Team Members maintain product expertise for pre-sales consultation and engagement.

We strive to address and resolve partner requests in a timely manner with exceptional follow-up and follow-through. At GetWireless we:

  • Offer Tier 1, 2 & 3 technical support
  • Provide RMA assistance for warranty requests
  • Perform advance replacement swaps for defective equipment within 30 days of order
  • Provide an online case ticketing system with real time access, notifications and reporting

Are you a current customer needing to log a support ticket?

Log a case now

If you do not have a support account, please contact us for details.