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Product Expertise and Support are the foundation of the GetWireless experience that we provide to our partners.

We have an experienced team of Technical Support Specialists on staff for post-sale inquiries, and we also ensure that our Sales Team Members maintain product expertise for pre-sales consultation and engagement.

We strive to address and resolve partner requests in a timely manner with exceptional follow-up and follow-through. At GetWireless we:

  • Offer Tier 1, 2 & 3 technical support
  • Provide RMA assistance for warranty requests
  • Perform advance replacement swaps for defective equipment within 30 days of order
  • Provide an online case ticketing system with real time access, notifications and reporting

Are you a current customer needing to log a support ticket?

Log a case now

If you do not have a support account, please contact us for details.